The Brand Resource Guide is a centralized reference for brands using Passport for international shipping. It brings together key information about shipping, billing, compliance, and Passport Portal tools so teams can quickly find guidance, review common scenarios, and better understand what may impact day-to-day operations.
This guide is especially helpful for brands looking to better understand how international shipping works through Passport, what can affect shipping costs or delivery expectations, and where to find important shipment and performance information in the Portal.
Shipping 101
The Shipping 101 section covers core international shipping concepts, including clearance fees, DDP vs. DDU, flat rates, free shipping, PO Box delivery, Tax ID requirements, compliance considerations, and shipping best practices.
Billing 101
The Billing 101 section explains how shipping, duties, and taxes are calculated, why checkout charges may differ from final invoices, and what factors can impact billing, such as DIM weight, service levels, product values, HS codes, and 3PL fees.
Portal 101
The Portal 101 section shows brands how to use the Passport Portal to monitor performance, review shipment activity, access Shipping Intelligence, manage branded tracking tools, and understand estimated delivery dates.
You can access the full Brand Resource Guide here: Passport Global Brand Resource Guide