Your Cargo Contact (YCC) serves as a vital logistics partner, expertly facilitating the customs clearance process for a wide array of Passport shipments entering the EU. To ensure compliance and accurately verify shipment values, YCC is required to collect a specific number of sales receipts from recipients within each consolidation.
If a recipient is randomly selected for this verification process, YCC will contact them directly. During this communication, the customer will have the opportunity to provide the necessary sales receipt showcasing their purchase. Ideally, these invoices will detail the products purchased, indicate the total price paid, and specify the payment method used—such as a VISA card ending in 1234.
In the event that an email from customscompliance@yourcargocontact.com arrives in the recipient's inbox, rest assured that this is a legitimate and important request. Customers are encouraged to promptly forward their invoices to this email address. Upon receiving the documentation, YCC will immediately continue processing the shipment for customs clearance, ensuring that the package can progress smoothly through transit.
If you have any questions or require additional assistance, please don't hesitate to contact us at partners@passportglobal.com. We are here to provide additional support and ensure a seamless experience.