You can set flat-rate shipping by weight; however, the process varies based on the service level.
DDU (Delivered Duty Unpaid) Shipments
- Self-Managed: If your packages are shipped at the DDU level, you can set flat-rate shipping by weight without the need for Passport involvement.
DDP (Delivered Duty Paid) Shipments
- Rate Adjustments Needed: For DDP shipments, the Passport team will need to make rate adjustments due to live Duties and Taxes from our side.
- Adjustment Request Timeframe: Rate adjustment requests typically take between 2-5 business days. Please make any adjustment requests in advance.
For any further questions or to request rate adjustments, please contact the Passport team.